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Warranty

Your femfit® and its charging case are warrantied to be free from defects for one year from the time of purchase.

 

The warranty is valid only for femfit® devices that have been purchased through JUNOFEM or an authorised reseller.

 

Exceptions stand in the case of misuse, neglect, and accident. The device must have been used and cared for as per the instructions in the user manual. The warranty does not cover general wear and tear or superficial damages.

 

Your femfit® and its charger case are not designed to be modified by the user. Any tampering or attempts to dismantle or open its components will invalidate the warranty.

 

Please contact us if you have any issues with your femfit®. We will provide you with our return address. We ask that you return the device in its original packaging with proof of purchase and a detailed description of the issue. If the device meets the warranty requirements, we will reimburse you for postage and either mend or replace your device at no further cost.

 

If you have any issues or further queries regarding the warranty, please email us at info@junofem.com

© 2024 JUNOFEM

JUNOFEM Limited.              JUNOFEM UK Limited

Level 6, 70 Symonds St.      11 Glen Orcky Road
Grafton, Auckland 1010       Motherwell ML1 5SA

New Zealand.                        United Kingdom.

Company Numbers

NZBN 9429046771520        SC749094

Customer Service

Tel +64 9 300​ 7548.               +44 7500 659736

Email ​info@junofem.com

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femfit® is a low-risk medical device specifically designed to improve pelvic floor muscle function. A well-functioning pelvic floor is likely to reduce the symptoms of urinary incontinence. Individual results may vary. For more information, please refer to the user guide.

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